RGB Room Lighting Logo RGB Room Lighting
  • Home
  • About Us
  • Contact
  • Cart 0

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Welcome to RGB Room Lighting ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rgblightroom.com and purchase our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on the website
  • Place an order for products
  • Subscribe to our newsletter
  • Contact us via email or contact form
  • Leave reviews or feedback

This information may include:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and navigation paths

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience. Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel)
  • Preference Cookies: Remember your settings and preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders, products, and services
  • Sending marketing communications (with your consent)
  • Improving our website, products, and customer service
  • Analyzing website usage and trends
  • Preventing fraud and enhancing security
  • Complying with legal obligations
  • Responding to customer service requests and support needs

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Payment processors
  • Shipping and delivery companies
  • Email service providers
  • Web hosting and analytics providers
  • Customer support platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share information for any other purpose disclosed to you with your consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years to comply with tax and accounting requirements.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request copies of your personal information
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Request limitation on how we use your information
  • Right to Data Portability: Request transfer of your information to another service
  • Right to Object: Object to our processing of your personal information
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@rgblightroom.com or use our contact form.

7. Marketing Communications

With your consent, we may send you marketing emails about our products, special offers, and promotions. You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us directly at info@rgblightroom.com
  • Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure password protection
  • Regular security assessments
  • Limited access to personal information by employees and service providers
  • Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

13. Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and deliver targeted advertisements. Facebook Pixel collects information about your visits to our website and may use this information to show you relevant ads on Facebook and Instagram. You can control how Facebook uses your information in your Facebook ad preferences.

14. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

15. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

  • Company Name: RGB Room Lighting
  • Address: Studio 85 Elsie Springs, Michaelside PO4 8NU, United Kingdom
  • Email: info@rgblightroom.com
  • Phone: +445811561295
  • Registration Number: 75865019

You can also reach us through our contact form.

16. UK GDPR Compliance

As a UK-based company, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting your personal information and respecting your privacy rights under UK law.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill our contract with you (order processing and delivery)
  • Legitimate Interests: Processing necessary for our legitimate business interests (website improvement, fraud prevention)
  • Consent: Processing based on your explicit consent (marketing communications)
  • Legal Obligation: Processing required to comply with legal requirements (tax, accounting)

RGB Room Lighting

Premium LED lighting solutions for modern living spaces.

Quick Links

  • Home
  • About Us
  • Contact

Legal

  • Privacy Policy
  • Terms & Conditions
  • Refund Policy

Contact Info

  • Studio 85 Elsie Springs
    Michaelside PO4 8NU
    United Kingdom
  • +445811561295
  • info@rgblightroom.com

© 2025 RGB Room Lighting. All rights reserved. Registration No: 75865019